Refund Policy

Both defective-item and non-defective-item returns are accepted by our store, along with exchanges. Non-defective requests can concern personal preference, a mistaken choice, or simply a change of mind. Goods must qualify as new and unused, remain in original condition, and retain their original wrapping or packaging, labels, and supplied accessories.

You have 30 days after delivery to submit your request. Include the order number, the checkout email address, and a description of what you need. We also review items that arrive broken, defective, wrongly supplied, short of parts, or materially inconsistent with their description. Where there is damage, a defect, a wrong item, or a missing part, add product and packaging photographs or video.

Obtain approval before returning anything; unauthorized parcels should not be mailed. Authorized returns travel by mail. The label included in the package is provided free, and there is no restocking fee. A replacement through exchange is dependent on current stock. Refund processing takes place within 10 days of approval, with funds directed back to the original payment method.

Contact

Email: duongquy.83wsx4o@gmail.com
Mailing address: 952 Platte River Blvd, Brighton, CO, 80601, United States
Phone: (307) 535-7132